How to report an error

Sales Champ Forums Bugs & Errors How to report an error

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  • #224
    SalesChamp Admin
    Keymaster

    To report an error, we will need the following information:

    • What are you trying to do?
    • What happened that you were not expecting?
    • What did you expect to see?
    • What error messages (if any) did you see?
    • What browser and version are you using? (eg: Internet Explorer 10, FireFox, Chrome, etc)

    The system that we use is bsed around a parge JavaScript library, so tracking down individual errors can be tricky. We ask that you provide as much information as you possibly can so that we have a lot more to go on.

    Remember, the more information that you give us, the more we’ll be able to help you!

    Tools

    There’s a lot of great tools out there that can help you to de-bug errors. We don’t expect you to install or use any of these unless you know what you are doing. They are meant for users that are more advanced in HTML and JavaScript.

    Our personal favourites are:

    The use of these tools will aid us in debugging.

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