FAQs

What is the purpose of SalesChamp?

Your company has subscribed to SalesChamp as a new way of encouraging, tracking and celebrating sales in your business. It helps keep sales targets top-of-mind, promotes desired behaviours and fosters team morale.

What if I don’t have time to update the system?

SalesChamp has been designed to be quick and easy with a simple user interface. Keep logged-in and input details in real-time – so it’ll take next to no time. Although it’s super easy, if you ever have any questions, don’t forget there’s always online and phone support on the sideline – eager and ready to help. Ph: 07 3278 0301 E: support@saleschamp.com.au.

How do I access SalesChamp?

Your company will nominate a team administrator. The team administrator will have authority to set up users and establish required usernames and passwords. This role will also include inputting sales targets before the start of each month.

What if I forget my password?

If you forget your password at anytime, use the ‘Forgot password’ button and follow the instructions.

How do I log into the system?

To log into the system, simply type in your username and password. If you want the system to remember you, select the ‘Remember me’ box so you’ll always be automatically logged in each time.

What if I need help?

Your team administrator or other team members are probably the best people to speak to in the first instance. However, if you have a tricky question or request, phone 07 3278 0301 or email support@saleschamp.com.au.

How do I know that the system is up-to-date?

The system refreshes every 30 seconds so the onus is on each and every one of your team members to ensure that the latest runs are on the board and your greatest sales achievements are recorded. It’s a true team effort.

How do we ensure we get the most out of SalesChamp?

The best and easiest way to get the most out of SalesChamp is to … talk and share any customer or sales learnings with your team; strategise ways to acquire, grow, retain and winback customers; judge quality over quantity; make a noise and share success; and importantly, make SalesChamp part of your everyday.

What if the system can’t be accessed or crashes?

SalesChamp is fully-supported and monitored. Therefore, in the very unlikely event that the system becomes inaccessible, any downtime would be kept to a minimum.